Family business a smash for 50 years

Chris Caskey, The Union Democrat

Mark Banks' first job is a lot different than the one he has now. But in a lot of ways, it's pretty similar.

On one hand, he's not pushing a broom around a Sonora glass shop like he did in high school. But his name is still on the sign out front of his family-run business, Banks Glass.

Banks is now president of the local glass installation company. Started by his father and mother, Vernon and Gloria, the company is celebrating its 50th year of business as a family-owned contractor.

"Our customers, when they call, they're going to talk to a Banks," he

said last week while sitting at his desk at the company' Jamestown

location.

Vernon and Gloria Banks opened Tuolumne Glass in March 1961 after

previously running a similar store with a partner in Modesto. They sold

glass and paint in their Mono Way store, and along with the two of them

employed one glazer, Mark Banks said.

It was a family business back then, with Mark and his brothers

working part-time after school and even riding along before that.

"I can remember being 10 years old and being on jobs with my dad," he said. "One of us was out on the job with him a lot."

The business soon changed its name to that of the family and has

moved to a handful of locations since then. Today Mark is president and

runs business operations. His brothers, Jon and Matt, split managing

the residential and commercial operations of the business. The brothers

took over in 1989 when their parents retired.

He said there wasn't much of a question whether the company would

stay in the family. And with a number of the next generation of the

Banks family already working there, it's likely to continue, Banks said.

"That was part of the plan, and it continues to be part of the

plan," he said. "At some point, they're going to be running it."

The company covers a range of jobs, large and small - from

replacing one broken window, to updating all the windows in an old

home, to major residential and commercial projects in the Central

Valley and Bay Area.

The company employs 18 people, and adds a few more seasonal

positions, Banks said. At the peak of the real estate market they had

33 employees and a full-service location in Modesto.

Banks glass has lived through a number of changes in the industry,

Banks said. Today's projects are much more regulated and costly with

insurance and other requirements, he said. And with changes in glazing

and glass technology, especially for energy savings, it's become a more

technically complicated field.

"There was a pretty simple window back when my dad started out," he said.

Since much of their work is tied to development, Banks said the

company has had to weather the ups and downs of the markets over the

years. There aren't as many new developments today as there were a few

years back, so he said a lot of the business they do right now is on

existing buildings to make them more efficient.

Banks credits much of the company's longevity to customer service and word-of-mouth advertising, he said.

He said he also regularly works with clients who did business with his parents.

But he said their ability to weather economic storms has a lot to

do with flexibility and a willingness to stay in front of trends and

technologies, especially as people look at saving energy. They're

constantly researching new products, he said. And if someone besides

the boss has an idea, they want to hear it.

"Something we don't encourage around here is 'That's the way we've always done it,'" he said.

It helps to have a nice pool of employees to draw from the family

phone book. Banks said there are challenges to mixing business with

family. The push and pull of sibling rivalries never completely goes

away, he said.

But when you work for your family business, it people treat it as

more than a job where you punch in, punch out and leave it at that,

Banks said.

"Everybody's pulling on the rope," he said.

Contact Chris Caskey at ccaskey@uniondemocrat.com or 588-4527.

11859523
The Union Democrat
This image is copyrighted.

Reach all of Sonora, Calaveras County, Tuolumne, Angels Camp, Twain Harte, & Jamestown with your items to sell.

Ads appear Online and in Print

View Classifieds Place an Ad

Connect with The Union Democrat

Union Democrat Newsstand

Sunday December 11, 2016

Read digital interactive editions of our publications

Read Today's Edition Take A Tour

More Publications by The Union Democrat

View All Publications
Racism alive in Tuolumne County

12/09/2016

Dawn Warfield was going out for coffee about 9:30 a.m. last Sunday ... more

Cold, lost dog finds shelter in deputy’s vehicle

12/07/2016

Holly Britton lay her head on a pillow Tuesday night and said ... more

Streets of Gold Rush towns once lined with gold

12/08/2016

This happened in the “Good Old Days,” a beautiful and lavishly prosperous ... more

Sonora High teachers, staff could see cuts

12/09/2016

A task force assigned to review the precarious financial situation facing the ... more